Useful contact information

All the information and contacts you may need are here
 

Vaccination eligibility, clinical queries and general information

The Immunisation Advisory Centre (IMAC)
The University of Auckland
Phone: 0800IMMUNE (0800 466 863)
Email: 0800immune@auckland.ac.nz

The new Zealand Pharmaceutical Schedule is available from PHARMAC at www.pharmac.govt.nz

 
 
 
 
 
 
 
 

Ordering printed influenza resources

HealthEd
Website: www.healthed.govt.nz

The following three resources are ordered from HealthEd. They replace the After your flu immunisation leaflet and Avoid flu during pregnancy brochure used in previous years.

  • After your child is immunised (HE1504),
  • After your immunisation (HE2505) for teenagers and adults, and
  • Immunisation during pregnancy (HE2503).
     
  • The National Immunisation Register leaflet (HE2423) for adults is also ordered from HealthEd.

Resources page on this website

Other Influenza Immunisation Programme resources

Ordering vaccine

Healthcare Logistics (HCL)
ONLINE: www.hcl.co.nz (preferred option, registration required)
TOLL-FREE fax: 0508 408 358*
*Faxed or emailed orders incur a manual order processing fee of $10 per order. The fax order form is on the Resources page of this website and page 8 of the Flu Kit Booklet 2019

Enquiries
Phone: 0508 425 358

Cold chain

Your Immunisation/Cold Chain Coordinator

The National Standards for Vaccine Storage and Transportation for Immunisaiton Providers 2017 and the Ministry of Health Cold chain management webpage:
www.health.govt.nz/coldchain

 

 

Claiming funded vaccine

Sector Services Help Desk
Phone: 0800 458 448 and select option 5

The manual claim form is available from www.health.govt.nz/new-zealand-health-system/claims-provider-payments-and-entitlements/immunisation-subsidy

 

NHI number

Sector Services
Phone: 0800 855 151

 

 

Reporting adverse events following immunisation                                                             

Centre for Adverse Reactions Monitoring (CARM)
Phone: (03) 479 7247
Email: carmnz@otago.ac.nz
Website: nzphvc.otago.ac.nz

(online reporting, use your practice number as login)

National Influenza Immunisation Programme promotion

Phone: (09) 373 7599 ext 82075
Email: influenza@auckland.ac.nz
Website: www.influenza.org.nz 

Your Immunisation Coordinator may be able to assist with more information

 

National Immunisation Register

Ministry of Health Support team
Phone: 0800 505 125 and select option 3

Your District Health Board NIR administrator may be able to assist with more information  

ImmuniseNow

Ministry of Health Support team
Phone: 0800 505 125 and select option 3

 

Vaccine data sheets

Medsafe
Website: www.medsafe.govt.nz

Resources page on this website

Ministry of Health influenza vaccination policy and position statements

Ministry of Health Influenza webpage:
www.health.govt.nz/influenza

Vaccine manufacturers

INFLUVAC® TETRA

Mylan New Zealand Ltd

Phone: 0800 737 271                                                           

FLUARIX® TETRA 

GlaxoSmithKline NZ Limited

Phone: 0800 808 500                                                                         

Antiviral manufacturers

TAMIFLU®

Roche Products (New Zealand) Limited

Phone: 0800 656 464                                                           

RELENZA®

GlaxoSmithKline NZ Limited

Phone: 0800 808 500 (ask for medical information)