Ordering and storage

Vaccine availability

Please read the Ministry of Health influenza vaccine distribution update on 31 March 2020 for advice on the addition of funded INFLUVAC® TETRA vaccine stock, cancellation of back orders for AFLURIA® QUAD and AFLURIA® QUAD JUNIOR on 31 March, and the requirement to order INFLUVAC® TETRA and re-order AFLURIA® QUAD JUNIOR using Healthcare Logistics online ordering or the updated faxed order form.

Providers required to order influenza vaccines by fax or email can download a copy of the vaccine order form using this link  2020 influenza vaccine order form – updated 31 March 2020. Faxed and emailed orders will incur a $10 handling fee.

Please do not organise clinics before your vaccine stock has arrived.

Influenza vaccine brand Influenza vaccine eligibility by brand

INFLUVAC® TETRA

or

AFLURIA® QUAD

  • Adults and children aged 3 years or older

AFLURIA® QUAD JUNIOR

  • Infants and children aged under 3 years, i.e. 6–35 months

Influenza vaccine ordering is handled by Healthcare Logistics (HCL). You can order in two ways:

Online (preferred option, registration required): www.hcl.co.nz
Fax order form to: 0508 408 358*
*Faxed and emailed orders will incur a $10 handling fee.

Enquiries can be made by calling: 0508 425 358

Cost of the influenza vaccine

The vaccine costs $9.00 (excl. GST) per dose. For people eligible for funded influenza vaccine, the vaccine is free (i.e. no vaccine cost and no administration service cost to the person). General practices can claim for the cost of the vaccine and the immunisation benefit for administration of a funded influenza vaccine to an eligible individual via the usual Sector Services process.

Note: Claims can only be made when the vaccine is given during the funded Influenza Immunisation Programme, from 18 March 2020 through 31 December 2020.

Influenza vaccine is still available following the funded period, however, all patients will have to pay for it.

How much is the immunisation subsidy?

  • General practices: $21.37 (excl. GST)
  • Community pharmacies: $19.57 (excl. GST)

Order and delivery charges

  • Faxed or emailed orders incur a manual order processing fee of $10 per order. This fee can be avoided by ordering online.
  • Orders for AFLURIA® QUAD that are less than the minimum quantity of described in the table below will incur a $25 small order delivery fee.
  • Orders for AFLURIA® QUAD JUNIOR will incur a $25 small order delivery fee if they are not added to an INFLUVAC® TETRA or AFLURIA® QUAD order that meets the minimum quantity.

Minimum order requirements

The INFLUVAC® TETRA minimum and maximum order quantity is 60 doses.

The AFLURIA® QUAD minimum order quantities for 2020 are as follows:

March–May 60 doses
June–July 30 doses
August 20 doses
September onwards 10 doses

AFLURIA® QUAD JUNIOR does not have minimum order quantities. However, a $25 small order fee will apply if they are not included with an INFLUVAC® TETRA or AFLURIA® QUAD order that meets the minimum quantity.

Maximum order quantity for AFLURIA® QUAD JUNIOR

AFLURIA® QUAD JUNIOR has a maximum order quantity of 20 doses. If you have high demand and require more than 20 doses at the start of the season, please contact HCL.

Polystyrene chilly bins

To reduce wastage when ordering, please consider your expected usage. A small bin holds 60 doses, a medium chilly bin holds up to 80 doses, a large bin holds up to 180 doses, the extra-large bin holds up to 300 doses.

Chilly bins can be reused:

  • In Auckland and Christchurch, bins and fill can be collected by HCL couriers when they are dropping off the next delivery.
  • In Whangarei, Hamilton, Palmerston North, Wellington, Nelson and Dunedin, providers can either drop the bin off or courier it to ProPharma for recycling. If bins are sent by courier, providers will need to arrange and pay for the courier. It is not necessary to phone ProPharma in advance.

Influenza vaccine stock damaged in transit

Influenza vaccine damaged in transit may be returned to Healthcare Logistics for destruction. Please contact Healthcare Logistics 0508 425 358 before returning.

Refund for unused/expired funded influenza vaccine

Please ensure you continue to have influenza vaccine stock available until 31 December for those who are eligible for influenza vaccination. One refund will be available for a total of 10 doses of unused AFLURIA® QUAD and/or one dose of unused AFLURIA® QUAD JUNIOR. To be eligible for a refund, the unused stock must be returned prior to 31 January 2021. Contact Healthcare Logistics on 0508 425 358 to request a Return Authorisation.

The shelf life of the influenza vaccine 

All influenza vaccines are marked with an expiry date that should be checked before vaccine administration.

Cold Chain

The vaccines must be stored between +2°C and +8°C at all times. They must not be frozen.

Temperature-monitored chilly bins must be used if vaccines are temporarily stored outside the vaccine refrigerator or being transported. Refer to the National Standards for Vaccine Storage and Transportation for Immunisation Providers 2017 (2nd Edition) (available at www.health.govt.nz/coldchain).

If vaccines have been stored outside the required temperature range, quarantine the vaccines and contact your Immunisation/Cold Chain Coordinator.

Temperature logging devices

A temperature logging device and instructions may be included with your order.