Ordering and storage

Influenza vaccine supply issue

To keep up-to-date with the latest information and advice regarding the influenza vaccine supply, please use this link to visit the Influenza vaccine supply Hot Topic on The Immunisation Advisory Centre website.

FLUQUADRI vaccine, approved for use in individuals’ age 3 years and older, continues to be available for ordering from HCL. From October through December, the minimum order is 10 doses and maximum order is 30 doses. FLUQUADRI is supplied with separate needles for attachment at time of administration. 

In the August Immunisation Update, the Ministry of Health advised that the additional stock of FLUQUADRI is expected to be sufficient to continue vaccination to the end of the 2019 influenza season. They are no longer asking providers to prioritise stock for higher-risk people.

FLUARUX TETRA continues to be the only vaccine approved for use in children aged under 3 years. Practices that do not have FLUARIX TETRA stock will be unable to administer an influenza vaccine to children aged 6–35 months

Immunisation providers are requested to read the Ministry of Health news item for additional information about claiming for administration of funded influenza vaccines.

  • FLUQUADRI can be ordered, with a minimum order of 20 doses and maximum order of 30 doses.
  • No FLUARIX TETRA is available to order.
  • No INFLUVAC TETRA is available to order.
  • No AFLURIA QUAD is available to order.
Influenza vaccine brand Influenza vaccine eligibility by brand
  • High-risk eligible children aged 6–35 months.
  • Purchased for children aged 6–35 months who are not eligible to receive a funded vaccine based on the influenza risk to the individual child and the local availability of Fluarix Tetra.

(minimum of 10 and maximum of 30 doses/order)

  • Pregnant women at any stage of pregnancy.
  • High-risk eligible adults and children from 3 years of age.
  • Purchased by ineligible adults and children from 3 years of age.
  • Adults aged 65 years or over.
  • Pregnant women at any stage of pregnancy.
  • High-risk eligible adults and children from 3 years of age.
  • Purchased by ineligible adults and children from 3 years of age.
  • Adults aged 65 years or over.
  • Pregnant women at any stage of pregnancy.
  • High-risk eligible adults and children from 5 years of age.
  • Purchased by ineligible adults and children from 5 years of age.
  • Adults aged 65 years or over.

Please call your Immunisation Co-ordinator (not 0800 IMMUNE) if you have any questions about available stock in your area.

Influenza vaccine ordering is handled by Healthcare Logistics (HCL). You can order in two ways:

Online (preferred option, registration required): www.hcl.co.nz
Fax order form to: 0508 408 358*
*Faxed and emailed orders will incur a $10 handling fee.

 Click on the link to download the Influenza vaccine form for faxed or emailed orders.

Enquiries can be made by calling: 0508 425 358

Cost of the influenza vaccine

The vaccine costs $9.00 (excl. GST) per dose. For people eligible for funded influenza vaccine, the vaccine is free (i.e. no vaccine cost and no administration service cost to the person). General practices can claim for the cost of the vaccine and the immunisation benefit for administration of a funded influenza vaccine to an eligible individual via the usual Sector Services process.

Note: Claims can only be made when the vaccine is given during the funded Influenza Immunisation Programme, from 1 April 2019 through 31 December 2019.

Influenza vaccine is still available following the funded period, however, all patients will have to pay for it.

How much is the immunisation subsidy?

$21.00 (excl. GST)

Order or delivery charges?

There are no delivery charges. However, faxed or emailed orders incur a manual order processing fee of $10 per order. This fee can be avoided by ordering online.

Influenza vaccine chilly bins

Influenza vaccine chilly bins cannot be recycled. To reduce wastage when ordering, please consider your expected usage. A small bin holds 60 doses, a medium chilly bin holds up to 120 doses, a large bin holds up to 180 doses, the extra-large bin holds up to 500 doses.

Influenza vaccine stock damaged in transit

Influenza vaccine damaged in transit may be returned to Healthcare Logistics for destruction. Please contact Healthcare Logistics 0508 425 358 before returning.

Refund for unused/expired funded influenza vaccine

Please ensure you continue to have influenza vaccine stock available until 31 December for those who are eligible for influenza vaccination. One refund will be available for a total of 10 doses of unused INFLUVAC TETRA and/or one dose of unused FLUARIX TETRA and/or 5 doses of unused FLUQUADRI from any one account. To be eligible for a refund, the unused stock must be returned prior to 31 January 2020. Contact Healthcare Logistics on 0508 425 358 to request a Return Authorisation.

No refund is available for unused AFLURIA QUAD doses.

The shelf life of the influenza vaccine 

All influenza vaccines are marked with an expiry date that should be checked before vaccine administration.

Cold Chain

The vaccines must be stored between +2°C and +8°C at all times. They must not be frozen.

Temperature-monitored chilly bins must be used if vaccines are temporarily stored outside the vaccine refrigerator or being transported. Refer to the National Standards for Vaccine Storage and Transportation for Immunisation Providers 2017 (available at www.health.govt.nz/coldchain).

If vaccines have been stored outside the required temperature range, quarantine the vaccines and contact your Immunisation/Cold Chain Coordinator.

Temperature logging devices

A temperature logging device and instructions may be included with your order.