Ordering and storage

Vaccine availability

Influenza vaccine brand Influenza vaccine eligibility by brand

(SAISON 2019/2020)*
(Northern hemisphere formulation)

  • Non-funded vaccine for children and adults aged 3–64 years inclusively

*Note: All INFLUVAC® TETRA (SAISON 2019/2020) vaccine stock expired on 31 August 2020.


  • Funded vaccine for eligible adults and children aged 3 years or older


  • Funded vaccine for infants and children aged under 3 years, i.e. 6–35 months

Refunds for unused/expired funded influenza vaccine

Non-funded influenza vaccine

  • All Northern hemisphere INFLUVAC® TETRA (SAISON 2019/2020) vaccine stock expired on 31 August 2020.
  • A refund will be available for up to a total of 10 doses of unused/expired INFLUVAC® TETRA (SAISON 2019/2020).
  • To be eligible for a refund, providers must contact Healthcare Logistics on 0508 425 358 to request a Return Authorisation between 1–30 September 2020 and return the unused stock as advised by HCL. 

Funded influenza vaccines

  • Please ensure you continue to have influenza vaccine stock available until 31 December for those who are eligible for influenza vaccination.
  • One refund will be available for up to a total of 10 doses of unused AFLURIA® QUAD and/or ten doses of INFLUVAC® TETRA 2020 (Southern hemisphere formulation) and/or one dose of unused AFLURIA® QUAD JUNIOR. 
  • To be eligible for a refund, providers must contact Healthcare Logistics on 0508 425 358 to request a Return Authorisation between 1–31 January 2021 and return the unused stock by mid-February 2021.

Influenza vaccine ordering is handled by Healthcare Logistics (HCL).

Online (preferred option [except for AFLURIA® QUAD JUNIOR#, registration required): www.hcl.co.nz
Fax order form to: 0508 408 358*
*Faxed and emailed orders may incur a $10 handling fee.

#AFLURIA® QUAD JUNIOR can only be ordered by email to [email protected].

Enquiries can be made by calling: 0508 425 358

 Influenza vaccine order form for AFLURIA® QUAD, INFLUVAC® TETRA (SAISON 2019/2020) and AFLURIA® QUAD JUNIOR – 18 June 2020

Cost of the influenza vaccine

The vaccine costs $9.00 (excl. GST) per dose. For people eligible for funded influenza vaccine, the vaccine is free (i.e. no vaccine cost and no administration service cost to the person). General practices can claim for the cost of the vaccine and the immunisation benefit for administration of a funded influenza vaccine to an eligible individual via the usual Sector Services process.

Note: Claims can only be made when the vaccine is given during the funded Influenza Immunisation Programme, from 18 March 2020 through 31 December 2020.

Influenza vaccine is still available following the funded period, however, all patients will have to pay for it.

How much is the immunisation subsidy?

  • General practices: $21.37 (excl. GST)
  • Community pharmacies: $19.57 (excl. GST)

Order and delivery charges

  • Faxed or emailed orders may incur a manual order processing fee of $10 per order.
  • Orders for AFLURIA® QUAD that are less than the minimum quantity of described in the table below will incur a $25 small order delivery fee.
  • Orders for AFLURIA® QUAD JUNIOR will incur a $25 small order delivery fee if they are not added to an INFLUVAC® TETRA or AFLURIA® QUAD order that meets the minimum quantity.

Minimum and maximum order requirements

The minimum and maximum order requirements for AFLURIA® QUAD and INFLUVAC® TETRA (SAISON 2019/2020) are as follows


order quantities

order quantities







30 doses

60 doses

30 doses

No maximum


20 doses

60 doses

10 doses

No maximum

September onwards

10 doses

60 doses

10 doses

No maximum

Order requirements for AFLURIA® QUAD JUNIOR

AFLURIA® QUAD JUNIOR does not have minimum order quantities and has a maximum order quantity of 10 doses. Order by email to [email protected]. Orders may need to be approved by the Ministry of Health before being filled.

Polystyrene chilly bins

To reduce wastage when ordering, please consider your expected usage. A small bin holds 60 doses, a medium chilly bin holds up to 80 doses, a large bin holds up to 180 doses, the extra-large bin holds up to 300 doses.

Chilly bins can be reused:

  • In Auckland and Christchurch, bins and fill can be collected by HCL couriers when they are dropping off the next delivery.
  • In Whangarei, Hamilton, Palmerston North, Wellington, Nelson and Dunedin, providers can either drop the bin off or courier it to ProPharma for recycling. If bins are sent by courier, providers will need to arrange and pay for the courier. It is not necessary to phone ProPharma in advance.

Influenza vaccine stock damaged in transit

Influenza vaccine damaged in transit may be returned to Healthcare Logistics for destruction. Please contact Healthcare Logistics 0508 425 358 before returning.

The shelf life of the influenza vaccine 

All influenza vaccines are marked with an expiry date that should be checked before vaccine administration.

Cold Chain

The vaccines must be stored between +2°C and +8°C at all times. They must not be frozen.

Temperature-monitored chilly bins must be used if vaccines are temporarily stored outside the vaccine refrigerator or being transported. Refer to the National Standards for Vaccine Storage and Transportation for Immunisation Providers 2017 (2nd Edition) (available at www.health.govt.nz/coldchain).

If vaccines have been stored outside the required temperature range, quarantine the vaccines and contact your Immunisation/Cold Chain Coordinator.

Temperature logging devices

A temperature logging device and instructions may be included with your order.