Useful contacts

All the information and contacts you may need are here

Ordering vaccine:

All influenza vaccine ordering is handled by Healthcare Logistics (HCL). You can order in two ways:

Online: www.hconline.co.nz
Fax order forms to: 0508 408 358

For questions about ordering vaccine contact HCL, on their Customer Service line 0508 425 358.

Ordering surgery resources:

Please refer to the resource section.

Medical queries:

For medical questions about the vaccine contact the distributing companies:

For questions on INFLUVAC® contact

Mylan New Zealand
Phone: 0800 579 811 

For questions on FLUARIX® contact

GlaxoSmithKline
Phone: 0800 808 500 (ask for medical information)

For questions about antiviral medication contact

Roche Products for TAMIFLU®
Phone: 0800 656 464

GlaxoSmithKline for RELENZA®
Phone: 0800 808 500 (ask for medical information)

Patient eligibility and clinical queries:

Immunisation Advisory Centre (IMAC), The University of Auckland
Phone: 0800 Immune (0800 466 863)
Email: 0800immune@auckland.ac.nz

New Zealand Pharmaceutical Schedule on the PHARMAC website
http://www.pharmac.govt.nz/patients/PharmaceuticalSchedule/Schedule?osq=influenza

Information on claiming funded vaccine:

Call Sector Services Help Desk
Phone: 0800 458 448

For manual forms download the form at: http://www.health.govt.nz/system/files/documents/pages/immunisation-benefit-claim-details-form.pdf
Phone: 0800 458 448

If you do not know your patient’s NHI number contact Sector Services on
Phone: 0800 855 151

Information on the national influenza immunisation campaign:

Email: influenza@auckland.ac.nz 
Phone: (09) 373 7599 ext. 82075
Website: www.influenza.org.nz 

Your local immunisation coordinator may be able to assist with more information

Centre for adverse reactions monitoring (CARM):

Health professionals can report any adverse reaction to influenza vaccination online at CARM’s website: www.otago.ac.nz/carm (use your practice number as login) or on the standard CARM reporting form (also available online)
Phone: (03) 479 7247
Fax: (03) 479 7150
Email: carmnz@otago.ac.nz
Post: NZPhvC, University of Otago Medical School PO Box 913, Dunedin 9054